Getting Started

Ready to get started trading? Follow this easy step by step guide and get your account set up in minutes!

Speed & Security

Setting up a Stacker Market account is fast and easy, with security being our #1 priority. You’ll be guided through a series of steps to make it quick and get you funding your account so that you can trade without any hassle.

Step 1
Collect Documents

You can start the process of creating a new account by clicking here.

You will want to collect a few documents that will be needed during the sign up process to confirm your identity, including your drivers license or passport, and a utility bill.

As part of our KYC procedures, you will also have to submit a face recognition scan video that matches your identity. If you do not have a webcam on your computer, you may want to register on your phone.

When you’re ready to proceed, click on Register Now.

Stacker Market Log In Page

Step 2
Register

Please provide accurate information and specify whether the account is being opened on behalf of an individual or a corporate account.

PLEASE NOTE

Our form is an internationally standardized form for our global audience. The entry format for your birthday and if you have a USA based drivers license will need to be entered into the format stated, not what you may be used to.

We are using the Day/Month/Year format, where most US Drivers IDs are Month/Day/Year. Entering these incorrectly will cause an error.

For example, if you were born in July 27, 1987, the format submitted should be 27/07/1987.

Stacker Market Registration Page
Account Setup Process

You will now begin Account Setup and ID Verification.

If you are not prepared right now for a 5 minute setup or have the needed documents and video, you can skip to the dashboard and be done for now. However, you can not deposit funds until we have verified your ID.

You will also have to pass a face recognition scan that matches your identity. If you do not have a webcam on your computer, you may want to register on your phone.

Start Verification to begin the process.

Start by entering your name into the designated form.

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Account Setup Process Cont.

What’s your gender?

Fill out the gender you were born as.

Drivers License or Passport Number

Fill in either your drivers license ID or your passport number.

Success! You’ve completed the first section!

 

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Account Setup Process Phone, ID and Video

Enter your Phone Number

Make sure you’ve selected the correct country code.

Upload Pictures of your Drivers License or Passport

If you have a webcam, you can take pictures of them straight from the web app, however if you do not, you will need to take pictures with your phone or camera and upload them manually. 

Drag and drop your pictures onto the provided slot and Click UPLOAD.

Upload a video of your face and ID

In order to provide the highest security, we ask investors to take a short video clip of their face at different angles and at the end display their ID.

Drag and drop your video onto the provided slot and Click UPLOAD.

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Confirm Your Address and Complete Registration

Confirm your address.

After another success screen, you will be promoted to submit your address to confirm everything.

Registration Complete

You have finished registration! It will take 1-3 days to verify everything and then you will be ready to begin funding your account!

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Step 3
Account Dashboard & Settings

Once you’ve confirmed your account, you will be taken to the Stacker Market™ Dashboard. You will need to agree to the terms and conditions, as well as our fees before you can begin trading.

The app works on both desktop computers and mobile devices like iPhone or Android.

The dashboard is a big picture look at your account and your recent trading activity. 

Account Balance

At the top you can see quick buttons to jump to different features, such as buy and sell.

Below in the left column you will see your account balance listed in Gold, Silver and US Dollars. For silver and gold, you are also given a USD value for your silver and gold holdings, as well as an account total at the bottom.

Cards

When you are ready to order your prepaid/debit card option, you can click the apply now button to begin.

Stacker Market App Dashboard
Click on Profile

Once you’ve gotten familiar with the dashboard, click on profile and adjust any particular settings you’d like, such as adding a profile picture.

Stacker Market App Profile
Click on Security

We also recommend all of our users enable 2 Factor Authentication (2fa) security to ensure their accounts are safe.

Stacker Market App Security

Step 4
Fund Your Account

Click on the Deposit tab in the left column to begin funding your account. 

Because Stacker Market is a global account based in Singapore, all accounts must be funded by Bank Wires.

Set the amount of USD you’d like to fund your account with, and click Submit.

Stacker Market App Deposit
Confirm your Deposit Amount

You will be shown the fees and asked to confirm your deposit.

Get Started With Stacker Market
Fullfill Bank Wire Instructions

After submitting, you will given your bank wire instructions. 

You have not funded your account yet.

You will need to have your bank send a bank wire following these instructions in order to complete the funding of your account.

If you need help and guidance sending a bank wire, visit this guide.

Stacker Market App Bank Wire Instructions

Step 5
Start Trading!

It may take 24 hours or more for the bank wire to register to your account. However, once it has cleared, you will be ready to start trading! 

Click on the Buy & Sell column to view your trading dashboard.

At the top is a live updating Gold and Silver price spread.

When you’re ready, select the BUY button in the center column, and select whether you want to purchase Gold or Silver.

You can change whether you buy a specific USD amount or a certain amount of Ounces by clicking “Switch to AU/AG”.

Make sure you have enough USD in your account to cover the nominal fees.

 

Get Started With Stacker Market
Confirm Your Purchase

All purchases are instant, so make sure you are ready to buy before hitting the Confirmation button. 

As soon as you hit submit you will own your first ounces in Stacker Market. 

You can also sell it instantly if you’d like, but transactions, once submitted, can never be cancelled.

Stacker Market App Buy Submit

Need More Help?

Once you’re inside our web app, if at any time you need some help, click on the support tab in the bottom right hand corner for live support during the week.

It also has a built in help desk so you can search for answers when live chat is not available.

Need More Help? Use the Support Desk

Congratulations!

You just made your first purchase of Gold/Silver in Stacker Market!

You can now transfer that precious metal to another Stacker Market member, sell it, load it into cash onto your Prepaid/Debit Card or of course, HODL!

Need More Help?

This guide covers the first steps you need to set up an account. However, should you have any questions, please review our extensive FAQ page or contact us!

Learn the App

All ready logged in and need some guidance? Check out our extensive app tutorials and guides. Once you’re in the app, you can receive immediate help with the support widget in the bottom right hand corner.

Sign up to start using the desktop and mobile app.

Pricing Structure

Gold

1%

on trades

Free Vaulting Forever

Silver

1.5%

on trades

Free Vaulting Forever

0.25% transfer fee peer to peer

UPGRADE TO STACKER MARKET PRO $388 ANNUALLY
INCLUDES PREPAID/DEBIT CARD, PHYSICAL MAILING ADDRESS IN SINGAPORE, and wholesale REDEMPTION RATES.
$200 credit back in silver for first year