Ready to get started trading? Follow this easy step by step guide and get your account set up in minutes!
Setting up a Stacker Market account is fast and easy, with security being our #1 priority. You’ll be guided through a series of steps to make it quick and get you funding your account so that you can trade without any hassle.
You can start the process of creating a new account by clicking here.
You will want to collect a few documents that will be needed during the sign up process to confirm your identity, including your drivers license or passport, and a utility bill.
As part of our KYC procedures, you will also have to submit a face recognition scan video that matches your identity. If you do not have a webcam on your computer, you may want to register on your phone.
When you’re ready to proceed, click on Register Now.
Please provide accurate information and specify whether the account is being opened on behalf of an individual or a corporate account.
Our form is an internationally standardized form for our global audience. The entry format for your birthday and if you have a USA based drivers license will need to be entered into the format stated, not what you may be used to.
We are using the Day/Month/Year format, where most US Drivers IDs are Month/Day/Year. Entering these incorrectly will cause an error.
For example, if you were born in July 27, 1987, the format submitted should be 27/07/1987.
You will now begin Account Setup and ID Verification.
If you are not prepared right now for a 5 minute setup or have the needed documents and video, you can skip to the dashboard and be done for now. However, you can not deposit funds until we have verified your ID.
You will also have to pass a face recognition scan that matches your identity. If you do not have a webcam on your computer, you may want to register on your phone.
Start Verification to begin the process.
Start by entering your name into the designated form.
What’s your gender?
Fill out the gender you were born as.
Drivers License or Passport Number
Fill in either your drivers license ID or your passport number.
Success! You’ve completed the first section!
Enter your Phone Number
Make sure you’ve selected the correct country code.
Upload Pictures of your Drivers License or Passport
If you have a webcam, you can take pictures of them straight from the web app, however if you do not, you will need to take pictures with your phone or camera and upload them manually.
Drag and drop your pictures onto the provided slot and Click UPLOAD.
Upload a video of your face and ID
In order to provide the highest security, we ask investors to take a short video clip of their face at different angles and at the end display their ID.
Drag and drop your video onto the provided slot and Click UPLOAD.
Confirm your address.
After another success screen, you will be promoted to submit your address to confirm everything.
You have finished registration! It will take 1-3 days to verify everything and then you will be ready to begin funding your account!
Once you’ve confirmed your account, you will be taken to the Stacker Market™ Dashboard. You will need to agree to the terms and conditions, as well as our fees before you can begin trading.
The app works on both desktop computers and mobile devices like iPhone or Android.
The dashboard is a big picture look at your account and your recent trading activity.
At the top you can see quick buttons to jump to different features, such as buy and sell.
Below in the left column you will see your account balance listed in Gold, Silver and US Dollars. For silver and gold, you are also given a USD value for your silver and gold holdings, as well as an account total at the bottom.
When you are ready to order your prepaid/debit card option, you can click the apply now button to begin.
Once you’ve gotten familiar with the dashboard, click on profile and adjust any particular settings you’d like, such as adding a profile picture.
We also recommend all of our users enable 2 Factor Authentication (2fa) security to ensure their accounts are safe.
Click on the Deposit tab in the left column to begin funding your account.
Because Stacker Market is a global account based in Singapore, all accounts must be funded by Bank Wires.
Set the amount of USD you’d like to fund your account with, and click Submit.
You will be shown the fees and asked to confirm your deposit.
After submitting, you will given your bank wire instructions.
You have not funded your account yet.
You will need to have your bank send a bank wire following these instructions in order to complete the funding of your account.
If you need help and guidance sending a bank wire, visit this guide.
It may take 24 hours or more for the bank wire to register to your account. However, once it has cleared, you will be ready to start trading!
Click on the Buy & Sell column to view your trading dashboard.
At the top is a live updating Gold and Silver price spread.
When you’re ready, select the BUY button in the center column, and select whether you want to purchase Gold or Silver.
You can change whether you buy a specific USD amount or a certain amount of Ounces by clicking “Switch to AU/AG”.
Make sure you have enough USD in your account to cover the nominal fees.
All purchases are instant, so make sure you are ready to buy before hitting the Confirmation button.
As soon as you hit submit you will own your first ounces in Stacker Market.
You can also sell it instantly if you’d like, but transactions, once submitted, can never be cancelled.
Once you’re inside our web app, if at any time you need some help, click on the support tab in the bottom right hand corner for live support during the week.
It also has a built in help desk so you can search for answers when live chat is not available.
You just made your first purchase of Gold/Silver in Stacker Market!
You can now transfer that precious metal to another Stacker Market member, sell it, load it into cash onto your Prepaid/Debit Card or of course, HODL!
This guide covers the first steps you need to set up an account. However, should you have any questions, please review our extensive FAQ page or contact us!
All ready logged in and need some guidance? Check out our extensive app tutorials and guides. Once you’re in the app, you can receive immediate help with the support widget in the bottom right hand corner.
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0.25% transfer fee peer to peer